Privacy Policy

Your privacy is as important to us as it is to you. We respect the privacy of our visitors to our website. This online privacy statement specifies what information is collected online, the use and disclosure of your personal information you submit through our website, and how it is used.

What personal information is collected?
In general, you can visit most of our web pages without telling us who you are or revealing any personal information about yourself. The information we learn from customers, however, helps us personalize and continually improve your experience at this website. Personal information includes your name, address, email address, phone number and any other non-public information.

Consent
By submitting personal information through our Website, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your personal information according to this Privacy Policy.

Collection and use
We may collect the following personal information from you:

  • Contact information such as your name, email address, mailing address, phone number, etc.
  • Unique identifiers such as user name, account number, password
  • Preferences information you provide, such as product or content interests, or communication/marketing preferences
  • Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.
  • Device Information

We also collect the following information from you:

  • Demographic information such as household income, age, education, gender, interests, and zip code
  • Information about your mobile devices such as your mobile device ID (similar to a website IP address), device type, and mobile service carrier.

As is true of most Websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

  • Respond to customer service requests
  • Administer your account
  • Send you push notifications when you are using our app. If you do not want these notifications, you can manage your preference either through your device or app settings depending on your device type. You can also contact us at support@mineralmedix.com.
  • Improve our app and marketing efforts
  • Conduct research and analysis
  • Respond to your questions and concerns

Social networks
We enable you to create a profile and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information. Also, we cannot guarantee that the content you post on our site will not be viewed by others outside your network.

Mineral Medix Corp. and its third party service providers receive and store personal information about you when you subscribe to a service, register to receive brochures, or participate in contests, sweepstakes and/or promotions. This information may include your name, shipping/billing address, telephone number, email address and credit card information. You may choose not to provide such information.

How is the information used?
Emails: If you provide the mediamedix.org website with your e-mail address, you may receive e-mails from mineral-medix.com. If you do not want to receive marketing or promotional e-mails from our website, you can unsubscribe at any time.

If you provide feedback on any of our products and services to us or comment in a forum, we may use such feedback and comments for any purpose, provided we will not associate such feedback with your personal information.

Sharing with Other Companies

Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share personal information with third parties and we will not disclose financial information.

We do share information with organizations that provide support services to us directly. We carefully select our Third Party Service Providers such as vendors, business partners and other organizations (such as printers, mailing houses, web hosts, order fulfillment, shipping, customer service, data management and promotional services) that help us market our products and services. We provide these companies with the information as needed for them to perform their functions.

Security
The security of your personal information is important to us. When you provide sensitive information (such as a credit card number) to us, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission of the information and once we receive it. No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolutely secure.

We will retain your information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@mineralmedix.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Tracking and Ads
We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users accesa specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.

The mineral-medix.com website may include links to other websites that are not under our control. These other websites have their own policies regarding privacy. You should review those policies before visiting those websites.

A link to an outside site does not signify our endorsement of such other website, location, or its contents.

Policy Changes
This policy is subject to change. If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website.

Returns

We offer a 30-day Money Back Guarantee on all of our products. The product to be returned must be in factory-sealed condition. We do not accept returns on opened or unsealed products. We impose a 15% restocking fee on any returns. This fee is off the price of the product. On partial returns, the restocking fee will be levied against the full retail price of the product, not the discounted price. Please note that the shipping charge is non-refundable. To request a Merchandise Return Authorization number, please call: 1 (888) 777-7899. No returns will be accepted without prior authorization.

Fast Service
We process orders the same business day they are received on and generally ship within 1-2 business days under normal circumstances. To ensure rapid processing of your order, be sure to complete all the necessary information when you place your order.

Easy Payment Terms
We accept VISA, MasterCard, American Express and PayPal.