Returns and Exchanges
❓ Can I return an order that I received that I am not satisfied with?
Yes. If you are not completely satisfied with your purchase after you receive it, then Mineral Medix will help create a solution for you. We want to make your purchasing experience with Mineral Medix as satisfactory as possible. You can always call our Customer Service Department at 888-777-7899 during its hours of operation.
❓ How do I return or exchange a product?
To return or exchange a product that you purchased from Mineral Medix or from a health-care practitioner, please call our Customer Service Department at 888-777-7899 or email firstname.lastname@example.org to receive specific instructions on returns and exchanges.
❓ I bought one of your products but I am not satisfied with it, but my doctor won't take it back because it has been opened.
Please call our Customer Service Department at 888-777-7899, and we will do our best to accommodate your situation.
❓ Can I return a product that I purchased and shipped internationally?
Mineral Medix currently does not accept returns on internationally shipped products. All international product sales are final.